Privacy policy

Privacy Policy
We at "Fesselspiel" take the protection of your personal data very seriously and strictly adhere to the provisions of the German Data Protection Act. Below, we inform you about the nature, scope, and purpose of the collection and use of personal data in our online shop.

1. Responsible Party
The responsible party in terms of the Data Protection Act is:

Fesselspiel (Name, address, and email address, see imprint)

2. Data Processing

2.1 Personal Data
Personal data are information that relates to an identified or identifiable natural person. This includes, in particular, your name, address, email address, and phone number, as well as information about your orders and payments.

2.2 Collection and Processing of Data
We collect and process your personal data to fulfill your orders and provide you with the best possible service. This includes:

  • Processing of name, address, and contact details to process your orders and deliver the ordered items.
  • Processing of payment data to handle your payments.
  • Communication data to contact you.
  • Data about your use of the website to improve our offerings and tailor them to your preferences.

2.3 Storage and Deletion of Data
We store your personal data only as long as necessary to fulfill the stated purposes or as required by legal retention obligations. After these periods expire, the data will be routinely deleted.

2.4 Data Transfer
Your personal data will only be shared with third parties if this is necessary to fulfill the contract, for example, with shipping partners for the delivery of your order. Sharing with other third parties will only occur if we are legally obligated to do so or if you have expressly given us your consent.

3. Your Rights
You have the right to request information about the personal data stored with us, to correct inaccurate data, to restrict processing, to delete your data, and to object to processing.

4. Contact
If you have questions or concerns regarding the processing of your personal data, you can contact us at datenschutz@post.fesselspiel.com.

5. Changes
We reserve the right to change this privacy policy at any time to adapt it to new legal requirements or to reflect changes in our services and data processing practices. Therefore, we recommend that you review this privacy policy regularly.